Thanks to the Computer People. My C drive was completely full, and nothing I could do would give me space. Alison logged in and has found the problem immediately, freed up the space remotely and I am off and running again. What makes this even better, is, I am located in Australia, and Alison has been helping me for years now.
Sharon Morrissey
Ali and Dave provide an extremely prompt and professional service at very reasonable rates. My Windows 10 upgrade was completed just before Christmas, along with some other much needed maintenance and my laptop is now faster and more efficient than ever. Thank you so much for all of your support, re-assurance and advice also.
Emma Vaughan
Fast, efficient service and my laptop is like new. Thank you.
Makala Thomas
Excellent service always helpful and obliging. Highly recommend.
Graham Masters
I took my laptop in because it was running extremely slowly. I was told that they would put a new hard drive in it. They quoted a very reasonable price. After 24 hours, I called for an update. It was still running too slowly and was updating so Dave said he was not happy to let it go yet. He worked on it for a few days, eventually finding that it was my anti-virus software which was causing problems. As my car was off the road, Dave delivered the laptop back to my home at 7am, on way to the office. Brilliant service, good prices and lovely people to deal with. Thank you
Bridget Highwood
Alison and Dave first came to my attention at a Network meeting, Mac users both, my partner and I are of a certain age which precludes us from being computer 'naturals', we didn't grow up with this stuff so it follows we need help. I found out quickly that very few so called 'professionals' really understand Mac, these two absolutely do and are a genuine pleasure to deal with. They know their subject inside out, and will go to any length to help you. I have no hesitation in recommending their services to anyone with an interest in getting their problem fixed, all at reasonable rates. I think they handle pC's too...
Richard Smith
Excellent service prompt response when I emailed can recommend to any one needing help with their computers will use again if I have any issues also her price rates are very reasonable
Paul Saunders
Working from home my computer is absolutely critical. Alison recently helped me migrate to Windows 10 and implement a back up and recovery system. She is very knowledable and now my go to person for IT support. I recommend Alison to all my cleints. Superb service reasonably priced.
David Hoe
Last Thursday my laptop "died" i could not access any part of the system and after googling the issue (via my ipad) believed it to be the hard drive. The laptop got taken in the shop and on Tuesday - having replaced the hard drive and recovered all my files it is back with me. They did a great job, it is a "new" bit of kit that is operating better than when it was brand new! - thank you for a great, friendly and efficient service!!!
Janet Thornhill
Thank you! I've just used the optical lead I bought from you today to set up my wireless hearing connection with my tv, direct to my Ponto hearing sound processors, and it's working!!
This means a lot to me, to hear speech from the TV clearly.
So pleased I popped in on the off chance you'd have one.
Lyn Wild
Fantastic service and welcome from Alison. I contacted Alison when my laptop lost all power and would not charge. Alison was back to me in less than half an hour and sorted the issue within the same day. All reasonably priced and with great speed. Not only is the lady a genius with fixing these things, she is a lovely lady to deal with as well. I would not hesitate to recommend her business and I will most certainly be using her again. Thank you Alison.
Steve Hamilton
Highly recommended for all your computer or other device issues. (smart speaker). Came out and fixed our issue cannot recommend more highly.
Carol Apps
Truly - truly AMAZING! 1st Class Service; I cannot highly recommend Alison enough; I contacted Alison late one evening after my laptop was "misbehaving" and I desperately required for teaching within 48 hours; firstly she was calming & reassuring! Secondly fixed and I was ready for my classroom! Cannot THANK Alison enough; if you are in need of ANY IT issues fixed Alison is your lady, THANK YOU once again Alison.
Jennifer Boorman
What fantastic service we have received from The Computer People.
Our work computer went wrong yesterday morning and within minutes of my phone call, they collected my Apple Mac and it was fixed by the end of the day.
I will definitely be using this company again and telling all my business contacts about the service we have received.
Thank you so much.
Maria Chrystie - The Dub Hut
Maria Chrystie
Thank you to Ali & Dave for upgrading our 2008 iMac! Great service and so efficient. It’s like new now & you’ve made Rick a happy boy! x ????
Jane Gurney
Huge thank you to Dave from The Computer People. My 2012 imac had started to run very slowly. Dave assessed there was not a problem with memory (as there was plenty) but the disk inside was starting to fail. Dave arranged to stop by the office and installed an external operating system, transferred files and now the imac is touch responsive. Making such a difference to my productivity and sanity. I just wish I had called The Computer People sooner. Super service and great price, thank you.
Julie Couch
Great customer service and quick fixes, would highly recommend!
Mitchel Saunders
If, like me, you use a computer because you have to, and you haven't a clue what goes on 'underneath the bonnet', our technical ignorance knows no boundaries. This means I need to rely on somebody / company to help when I swear at my 'I.T' in sheer frustration. Having met Dave and Ali at Networking meetings, their approach made such sense that I thought 'fine, give it a go' - I'm delighted I did. There are many so called 'Mac' specialists, in. practice they are learning on the job, The Computer People know exactly what they are doing with Mac, and 'the other' system who claim to be 'soft and small'. Nothing is too much trouble, their staff are a pleasure to deal with and are equally proficient. If you have any problems ( as opposed to issues) don't hesitate to ask these guys, they're great and I'm glad to have found them. Needless to say, but I'll say it anyway, their pricing is eminently fair too. Top marks!
Richard Smith
Computer and IT companies often don't have the best of reputation. They seem to charge a lot for something we do not know a lot about.
Imagine my surprise when asking for the best laptop for the work I do - I was asked what laptop I had! Why? Because they suggested swapping the existing disk drive for an SSD drive and an upgrade of the RAM.
Not only did it save me a lot of money - it was all done within the day!
At the same time they found that the laptop battery had started to 'bubble' - never knew they would or could, but they showed me...The new battery is now on order.
Oodles of money and much time saved - and no redundant laptop either
Sue Harbottle-Sear
I am Chairman of New Romney Bowls club also Chairman of the Paula Carr diabetes Trust. I totally agree with the post published about the Computer people Ltd. They regenerated the bowls club computer when we thought it was finished. Not only did they get it back up and running, they improved its speed, making it more efficient. Our diabetes Trust purchases laptops for children whose families can't afford a computer to download their diabetes data. Since dealing with the computer people, our computer costs have gone down as the efficiency of our computers has gone up. Nothing is too much trouble for Alison, David and the team and nothing is too expensive. I totally trust them and thoroughly recommend them. Romney Marsh residents are very lucky to have them in their vicinity.
Gary Fagg
"Highly recommended
Alison is not just a genius in finding answers to hardware/software solutions, she also delivers unparalleled service at highly acceptable rates!
My old laptop could no longer keep up with me. Whilst visiting The Computer People to see what could be done I spotted a rather snazzy 2nd hand HP Envy. Checking it would do all, which I required with 'room' to spare, I chose to purchase it as a replacement for my current machine.
Alison and her team worked some magic, so when I took it home a week or so later it had all my other laptop had! I was able to seamlessly switch my laptops - no time spent setting all up - no downtime.
Time is money! Alison's expertise and help ensured my time was used to make revenue, rather than than having downtime putting all together for me to continue working efficiently.
Thank you Alison!"
Sue Harbottle-Sear - Konzepts Ltd.
My Desktop computer was slow, showing lots of errors and generally not behaving itself. I spoke to Alison Gordon at The Computer People and she said they will take a look. After a couple of days I got a phone call with bad news – the hard disk was no longer any good. It needed to be replaced. Costs were given and the work went ahead. Another phone call saying do you need this certain programme – it’s the trouble maker can we delete it? I said yes please make it all better.
Alison and the team at The Computer People were brilliant. Communication was excellent at every stage and my refurbished computer is now working again for the fraction of the cost of something new. I would highly recommend consulting the Computer People if you have something wrong with your computer technology. Thank you Alison!
Thank you once again,
Danny Schlesinger - Danny the Idiot (Entertainer)
Within an hour, Alison was able to resolve an issue with my server set-up that my current server hosts have been unable to resolve over months...
I am so pleased and impressed with The Computer People's service and I shall be moving the whole of my firm's IT across to them as soon as my current contract ends.
I went to see Alison upon the recommendation of a friend, and I would not hesitate to recommend them further myself. Excellent service, by people who speak in language I understand!
Wendy Everett
We recently engaged Alison from The Computer People Ltd to help with a system upgrade, and her expertise and dedication truly exceeded our expectations. Not only did she expertly upgrade our systems, ensuring everything ran smoothly and efficiently, but she also went above and beyond by providing invaluable business advice. Her knowledge, patience, and attention to detail made the entire process seamless.
Beyond handling the technical aspects, Alison took the time to understand our broader business goals and offered insightful recommendations that helped streamline our operations and position us for continued growth. Her professionalism and genuine willingness to assist set her apart.
If you’re looking for IT solutions that combine technical know-how with expert guidance, I cannot recommend Alison and The Computer People Ltd highly enough. Thank you, Alison, for your outstanding support and dedication!
Mike Judd - The Judd Consultancy
Having recently moved to the area I found my self needing more tech help as my business is growing. I wanted to find someone who would talk through options for a new Mac in a language I understood, as I have no background in computer tech. Alison took the time to explain the different memory options etc and how I could get a good value for money replacement for my very old Mac. Alison then helped all the with the, I believe the term is migration from one device to another.
Alison has always been able to answer questions that I would have normally felt silly asking. I have now spent quite a few hours at her desk whilst she patiently shows me how to do things and show what is possible with the device I have bought.
I will defiantly be using her services from now on. I would highly recommend Alison to anyone who is often overwhelmed by computer technology for her calm, can do attitude and everything is possible if you know how. Alison is at the end of a phone and offers a great customer service which makes her standout from other companies.
I cannot rate her services highly enough.Thank you
Samantha Drury - Ashford, Gardens Of England
Alison has been my absolute techy lifesaver. The fact that she's a bloody nice person who is always willing to help, no matter how daft my question, is fabulous!
When I first started working on the business, having been used to top tech from my job, I was so frustrated by standard home equipment. It was slow, cumbersome, and often unable to load the websites I need to use. A quick chat with Alison, a visit to Romney with the offending lap under my arm and a very quick diagnosis followed....yep, the equipment was shit! However, I was prepared to spend £1k on a new laptop. Alison said that wasn't necessary at all and popped in a bigger processor. Brilliant and saved me £900 which, when we all want to make a profit, truly demonstrates her customer centricity and honesty.
Since then we have moved over to Teams, using Alison as the service provider who has held my hand every step of the way.
I would not hesitate to recommend Alison to anyone who wants to upgrade their tech or has service issues with their current provider.
Thank you so much for all your help. As soon as I do need a new laptop, I know exactly where to come.
A very grateful Kate
Kate Rayner - Ashford, My Paradise Found Ltd
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I took my laptop in because it was running extremely slowly. I was told that they would put a new hard drive in it. They quoted a very reasonable price. After 24 hours, I called for an update. It was still running too slowly and was updating so Dave said he was not happy to let it go yet. He worked on it for a few days, eventually finding that it was my anti-virus software which was causing problems. As my car was off the road, Dave delivered the laptop back to my home at 7am, on way to the office. Brilliant service, good prices and lovely people to deal with. Thank you
Bridget Highwood