When you call up IT Support the 1st question they ask you is “Have you tried restarting the device?”
This seems like a flippant response, but rebooting a device can actually resolve many issues.
This solution isn’t just limited to Windows computers, but applies to all types of computing devices. You’ll find the advice “try resetting it” applied to wireless routers, iPads, Android phones, and more. This same advice even applies to software — is your internet browser acting slow and consuming a lot of memory? Try closing it and reopening it!
An example of this is Windows blue screen of death. The blue screen was caused by a low-level error, likely a problem with a hardware driver or malfunction. Windows reaches a state where it doesn’t know how to recover, so it halts, shows a blue-screen of death, gathers information about the problem and automatically restarts the computer for you. This restart fixes the problem.
Windows has got better at dealing with errors — for example, if your graphics driver crashes, Windows XP would have frozen. In Windows 7 and newer versions of Windows, the Windows desktop will lose its fancy graphical effects for a few moments before regaining them. Behind the scenes, Windows is restarting the malfunctioning graphics driver.
But why doesn’t Windows simply fix the problem rather than restarting the driver or the computer itself? Well, because it can’t — the code has encountered a problem and stopped working completely, so there’s no way for it to continue. By restarting, the code can start from square one and hopefully it won’t encounter the same problem again.
In all cases, a restart wipes away the current state of the software. Any code that’s stuck in a misbehaving state will be swept away, too. When you restart, the computer or device will bring the system up in a clean state, with all the software reloaded.
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Huge thank you to Dave from The Computer People. My 2012 imac had started to run very slowly. Dave assessed there was not a problem with memory (as there was plenty) but the disk inside was starting to fail. Dave arranged to stop by the office and installed an external operating system, transferred files and now the imac is touch responsive. Making such a difference to my productivity and sanity. I just wish I had called The Computer People sooner. Super service and great price, thank you.
Julie Couch